Shipping policy
SHIPPING POLICY
Last updated: 18 May 2026
How We Ship NB Store works with a network of trusted suppliers to bring you a wide range of products at great prices. Some items are dispatched directly from our suppliers, which means delivery times may vary by product.
UK Delivery
- Standard shipping: £3.49 per order
- Free shipping on orders over £50
- Most orders are delivered within 8–15 business days
- Some items held in UK stock may arrive sooner
- Estimated delivery times are shown on each product page
International Delivery
- EU: £15.00 per order — 10–28 business days
- USA, Australia, New Zealand: £15.00 or free on orders over £70 — 10–28 business days
Print-on-Demand Products (Highland Cow Range)
Items from our Highland Cow range are printed to order in the UK. Please allow 2-5 business days for production, plus the following delivery times:
- United Kingdom: 2-5 business days - Europe: 5-10 business days - Rest of World: 10-20 business days
You will receive a tracking number by email once your order has been dispatched.
Order Processing Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been placed.
Tracking Where available, a tracking number will be emailed to you once your order has been dispatched. Please allow 24–48 hours for tracking information to update.
Delays Occasionally, delivery may take longer due to high demand, customs, or carrier delays. If your order hasn't arrived within 30 days, please contact us and we'll investigate immediately.
Lost or Missing Orders If your order hasn't arrived within the estimated timeframe, contact us at help@nbonlinestore.com and we'll resolve it promptly.
Contact Us help@nbonlinestore.com | 12 Searston Ave, Holmewood, Chesterfield, S42 5QY, UK